Station Message Detailed Accounting (SMDA)

Description

Station Message Detailed Accounting (SMDA) processes data collected on trunk calls for billing and evaluating purposes.

SMDA works by accumulating meter pulses (up to an assigned buffer size) that can be read, printed, and cleared from a console. You can collect meter pulses by using either a device (device meter unit accumulation) or an account code (account code meter unit accumulation).

Device Meter Unit Accumulation accumulates any meter units that are accounted against ONS stations, attendant devices, or trunk devices. Each device can accumulate a maximum of 65535 meter units. If this total is exceeded, the number remains at 65535 until it is cleared. Meter units collected for a typical outgoing trunk call will be added to both the station's meter unit totals and the trunk's meter unit totals.

Account Code Meter Unit Accumulation accumulates any meter units that are accounted against an individual account. Each account code can accumulate a maximum of 65535 meter units. If this total is exceeded, the number remains at 65535 until it is cleared. When an independent account is used, all three registers (the account code meter unit register, the station meter unit register, and the trunk meter unit register) will increment. The use of independent account codes to register accountability back to a department or client account number is also tracked.

Conditions and Feature Interactions

Programming

  1. SMDR Options form

  1. Application Logical Ports form

  1. Program an SMDA firmkey. Refer to Attendant Console Firmkeys.

Device Support

SMDA viewing mode is available on 5540 IP Consoles only.

Operation

5540 IP Console

To enter SMDA mode:

To read meter unit totals associated with a particular account code:

  1. Press Account Code.

  2. Enter the Account Code.

  3. Press Enter.

  4. Do one of the following:

  5. To correct and incorrect number, press Clear No. or the back arrow.

  6. To view another account code meter unit total, press Back Up.

To clear individual items on the meter units:

To print the meter units at the system level:

To clear the meter units at the system level: